Welcome to Great Lakes Design Ltd.

Please contact us if you have any questions.

Products

We are a Canadian distributor for Gilchrist & Soames, manufacturers of the finest quality hotel amenities whose products include English Spa, Chamomile, Spa Therapy, and the London Collection.

In addition we carry an extensive line of soaps, liquids and necessities under our house brand name Auberge.

Finally we offer a comprehensive selection of amenities that will help keep your guests coming back again and again.

Mission

Great Lakes Design Ltd. is a leader in hotel guestroom amenity products and services in North America as well as the manufacturing and distribution of promotional specialties in Canada.

Values

How we accomplish our mission is as important as the mission itself. Fundamental to success for the Company are these basic values:

People - Our people are the source of our strength. They provide our corporate intelligence and determine our reputation and vitality.

Products - Our products are the end result of our efforts, and should be the best in satisfying customers. As our products are viewed, so are we viewed.

Profits - Profits are the ultimate measure of how efficiently we provide customers with the best products for their needs. Profits are required to survive and grow.

Guiding Principles

Quality comes first - To achieve customer satisfaction, the quality of our products and services must be our number one priority.

Customers are the focus of everything we do - Our work must be done with our customers in mind, providing better products and services than our competition.

Continuous improvement is essential to our success - We must strive for excellence in everything we do: in our products, in our services, our community relations, our competitiveness, and our profitability.

Integrity is never compromised - The conduct of our business affairs must be pursued in a manner that is responsible and commands respect for integrity.